Returns & Exchanges

At MUSASHI, we want you to be completely satisfied with your home furnishings. If a piece doesn't perfectly fit your space, we offer a 30-day return policy for items in original condition.

1

Initiate Your Request

Log into your account portal and select the order containing the item you wish to return to receive an authorization number.

2

Prepare the Item

Carefully pack your furniture or decor in its original packaging, ensuring all hardware and assembly instructions are included.

3

Schedule a Pickup

Affix the provided shipping label to the box and schedule a carrier pickup or drop the item off at an authorized shipping center.

4

Receive Your Refund

Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing